Clario Work From Home 2024 for Process Analyst, Clario Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Bachelors degree. If you are interested, Please apply as soon as possible.
Company Name: Clario
Role: Process Analyst
Location: Work From Home
Experience: Freshers
Qualification: Bachelors Degree
Batch: Any Batch
Job Type: Work From Home
Salary: Best in Industry
Clario Work From Home 2024
Job Description:
The Process Analyst is responsible for keeping business processes related to the Customer Relationship Management (CRM) and sub-systems such as the ticket and document management systems up and running at all times. Responsibilities include the continuous improvement of processes within the Customer Care department including the creation and maintenance of processes, documentation and training material as well as the execution of training. In emergencies, the employee is obligated to help departments in completing orders/projects in a timely manner. Upon upper management request, the Process Analyst will create and support application/department specific reporting requirements.
Requirements:
(Key wording should include if degree is needed, any travel requirements, special qualifications needed, skills, etc.)
Preferably bachelors degree, IT related, scientific or technical education/degree or equivalent qualification. Knowledge of application, operation and repair of PC based medical equipment or related products. Fluent in spoken and written English.
Experience:
- Create database queries, good analytical and communication skills, ability to design and develop databases.
- Advanced Microsoft Office application skills, knowledge of object oriented software development.
- Other tools like document, workflow and output management, or business intelligence tools.
- High level of logical and analytical skills with a financial background.
- Minor programming activities, but a good technical knowledge is required.
- UML, ERM, SQL. SQL Server database knowledge, IT network skills.
- HTML, CSS, JavaScript, PHP, XML.
- .NET Technology.
- Reporting services.
- Support and service of medical equipment, team work, demonstration of self-composure in all customer relations, strong persuasion skills with customers, working independently and effectively in given areas of responsibility.
- Safety, company policies, quality, ERP, CRM, office package, assigned product knowledge.
Responsibility:
- Achieve high customer satisfaction and provide outstanding support.
- Achieve high quality standardized, lean business processes supporting the company’s business model in Customer Care.
- To work according to the company’s quality standards.
- Provide technical trainings to employees and distributors.
- Support helpdesk team to manage Clario projects.
- Act cost-consciously and profit orientated.
- Internalize and promote the company vision.
- Listens to and accepts input from other team members, actively applying feedback to daily work whilst continually striving to improve performance.
- Strives to achieve a respectful, open dialogue and harmonious working relationship with other members of the team.
- Appreciates each team member’s contributions and values each individual member.
- Seeks input from supervisor.
- Actively applies feedback received to daily work and strives to improve performance.
- Displays a positive attitude.
- Demonstrates flexibility in daily work.
- Sets high standards of performance for oneself.
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