Cognizant Hiring News 2024 for its HR Operation/Associate, Cognizant Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Bachelors/Masters Degree. If you are interested, Please apply as soon as possible.
Company Name: Cognizant
Role: HR Operation/Associate-Project
Location: Bangalore/Chennai
Experience: Freshers
Qualification: Bachelors/Masters Degree
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
Cognizant Hiring News 2024
Job Description:
Business/Customer:
- Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
- Adherence to customer security and compliance requirements.
- Implementation of approved change requests in line with customer change management process.
- Responsible for incident life cycle following ITIL / BIC frame work as applicable.
- Adherence to customer communication etiquette.
- Ensure stated productivity requirements are met for the engagement.
Project/Process:
- Review CSAT feedback and ensure timely implementation of corrective actions.
- Participate in Critsit process to resolve the incident in a timely manner.
- Log and triage incidents.
- Coordinate with resolver groups vendors/carriers.
- Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
- Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
- Contribution to continuous service improvement plans (CSI).
- Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
- Effective floor Management.
Team/People:
- Continually assess skill level and provide intervention assistance.
- Contribute to and participate proactively in knowledge sharing sessions.
- Encourage team individuals to participate in organization innovation programs.
- Act as a buddy for new hires.
- Makes recommendations on R&R for team / individual achievement.
- Makes recommendations to team lead on team’s performance rating.
Organization:
- Ensure team contributes and participates in all organizational technology events and knowledge sharing forums.
- Adherence to Organizational policies and processes (including Cognizant’s security policies LP timelines etc).
- Participate in recruitment drives.
Requirements:
- Bachelor’s in Science/ Commerce/Engineering or equivalent
How To Apply For Cognizant Hiring News 2024?
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Jobs By Location | Jobs By Batch | Jobs By Degree |
---|---|---|
Pune | Work From Home | BE/B.Tech |
Bangalore | Off Campus Drive | ME/M.Tech |
Chennai | 2020 Batch | BSC |
Hyderabad | 2021 Batch | MCA |
Mumbai | 2022 Batch | BCA |
Delhi | 2023 Batch | BCOM/BBA |
Noida | 2024 Batch | Any Graduate |
Gurgaon | 2025 Batch | BS/MS |