Cognizant Hiring News 2024 for HR Operation/Associate – Project

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Cognizant Hiring News 2024 for its HR Operation/Associate, Cognizant Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Bachelors/Masters Degree. If you are interested, Please apply as soon as possible.

Company Name: Cognizant

Role: HR Operation/Associate-Project

Location: Bangalore/Chennai

Experience: Freshers

Qualification: Bachelors/Masters Degree

Batch: Any Batch

Job Type: Full Time

Salary: Best in Industry

Cognizant Hiring News 2024

Job Description:

Business/Customer:

  • Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
  • Adherence to customer security and compliance requirements.
  • Implementation of approved change requests in line with customer change management process.
  • Responsible for incident life cycle following ITIL / BIC frame work as applicable.
  • Adherence to customer communication etiquette.
  • Ensure stated productivity requirements are met for the engagement.

Project/Process:

  • Review CSAT feedback and ensure timely implementation of corrective actions.
  • Participate in Critsit process to resolve the incident in a timely manner.
  • Log and triage incidents.
  • Coordinate with resolver groups vendors/carriers.
  • Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
  • Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
  • Contribution to continuous service improvement plans (CSI).
  • Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
  • Effective floor Management.

Team/People:

  • Continually assess skill level and provide intervention assistance.
  • Contribute to and participate proactively in knowledge sharing sessions.
  • Encourage team individuals to participate in organization innovation programs.
  • Act as a buddy for new hires.
  • Makes recommendations on R&R for team / individual achievement.
  • Makes recommendations to team lead on team’s performance rating.

Organization:

  • Ensure team contributes and participates in all organizational technology events and knowledge sharing forums.
  • Adherence to Organizational policies and processes (including Cognizant’s security policies LP timelines etc).
  • Participate in recruitment drives.

Requirements:

  • Bachelor’s in Science/ Commerce/Engineering or equivalent

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Jobs By LocationJobs By BatchJobs By Degree
PuneWork From HomeBE/B.Tech
BangaloreOff Campus DriveME/M.Tech
Chennai2020 BatchBSC
Hyderabad2021 BatchMCA
Mumbai2022 BatchBCA
Delhi2023 BatchBCOM/BBA
Noida2024 BatchAny Graduate
Gurgaon2025 BatchBS/MS