Concentrix Job Vacancy 2024 For Customer Support Advisors Airline

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Concentrix Job Vacancy 2024 for its Customer Support Advisors Airline, Concentrix Drive is organziing Off Campus Drive for candidates should have degree in Graduate / Undergraduate. If you are interested, Please apply as soon as possible.

Company Name: Concentrix

Role: Customer Support Advisors Airline

Location: Mumbai

Experience: Freshers

Qualification: Graduate / Undergraduate

Batch: Any Batch

Job Type: Full Time

Salary: Best in Industry

Concentrix Job Vacancy 2024

Job Description:

We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally.


  • Qualification: Graduates Only.
  • Min 1 Year Experience Mandatory in Ticketing or Airline.
  • Skills: Excellent Voice communication Skills
  • Language proficiency: Excellent English both written and verbal
  • Provide customer support to clients through Voice and Non-voice
  • Responsibility to follow up with customers.
  • Achieve the target assigned within agreed timelines, adhere to quality guidelines.
  • Gain knowledge of the client’s products / services; Accurately log all interactions via established business process and tools.
  • Provide prompt, reliable, and accurate information to customers.
  • Demonstrate ability to identify solutions based on established processes and procedures;
  • Good typing speed ( in case of non-voice profiles)

Candidate Profile/Skillset Required

  • Graduate / Undergraduate in any discipline (may vary basis the job requirement)
  • Strong computer navigation skills and PC Knowledge
  • Ability to effectively communicate, both written and verbally
  • Dependable with strong attention to detail
  • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
  • Tolerance for repetitive work in a fast-paced, high-production work environment
  • Ability to work as a team member, as well as independently
  • Ability to rotate shifts, as needed
  • Based on location and/or program, additional experience/skills may be required
  • Demonstrate strong probing and problem-solving skills

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