Deloitte Off Campus Drive 2024 for its Tech and non-Tech Voice Process, Deloitte Drive is organizing Off Campus Drive for candidates in Any BAtch. In order to apply, candidates should have degree in Any Graduate. If you are interested, Please apply as soon as possoble.
Company Name: Deloitte
Role: Tech and non-Tech Voice Process
Location: Hyderabad/Bangalore
Experience: Freshers(0-4)
Qualification: Any Graduate
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
Deloitte Off Campus Drive 2024
Job Description:
- Provide effective and timely resolution for all voice and non-voice interactions (phone, email, self-servicetickets, chats and voicemail) with end users.
- Analyze and resolve incidents and service requests regarding use of application software orhardware.
- Document every incident and support request in the CRM tool and ensure the tickets are closed or escalatedas appropriate.
- Should have basic knowledge about computer software and hardware.•Should stay informed about ongoing issues/outages, changes in environment that are communicated viaemail and other channels regularly.
- Meet key performance indicators like Customer Satisfaction Survey scores, Contact Quality, First CallResolution, and Schedule Adherence and participate in individual/group coaching sessions.
- Create a positive customer support experience and build strong relationships through deep problemunderstanding with a consummately professional attitude.
- Should be a self-motivated achiever who gains satisfaction from providing excellent customer service.•Should be a quick learner and team player.
- Should be flexible to work in different shifts as ISS-Technology works 24 x 7.
- Avoid unplanned time off from work as this would have major impact on our business. Excessive unplannedabsence may result in disciplinary actions including termination of your services.
- Adheres to Code of Ethics, Vision, Mission and Core Values.
Requirements:
- Excellent written, verbal, listening, analytical and logical skills.
- Easily grasp and communicate complex ideas.
- Excellent problem solving skills.•Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365
- Knowledge of computer Hardware and Software troubleshooting.
- Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac
- Knowledge of Network and Internet troubleshooting
- Knowledge of PDA (mobile devices) Setup & troubleshooting
- Knowledge of Active Directories
How To Apply For Deloitte Off Campus Drive 2024?
First, read through all of the job details on this page.
Scroll down and press the Click Here button.
To be redirected to the official website, click on the apply link.
Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.
To Apply: Click Here
| Jobs By Location | Jobs By Batch | Jobs By Degree |
|---|---|---|
| Pune | Work From Home | BE/B.Tech |
| Bangalore | Off Campus Drive | ME/M.Tech |
| Chennai | 2020 Batch | BSC |
| Hyderabad | 2021 Batch | MCA |
| Mumbai | 2022 Batch | BCA |
| Delhi | 2023 Batch | BCOM/BBA |
| Noida | 2024 Batch | Any Graduate |
| Gurgaon | 2025 Batch | BS/MS |