Genpact Off Campus Drive 2024 for its Voice Process (Hindi + English), Genpact Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Any Graduate. If you are interested, Please apply as soon as possible.
Company Name: Genpact
Role: Voice Process (Hindi + English)
Location: Hyderabad
Experience: Freshers(0-3)
Qualification: Any Graduate
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
Genpact Off Campus Drive 2024
About Us:
With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. Were harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
Now, were calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
Job Description:
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Requirements:
- Any Graduate except law
- Freshers are eligible
- Fluent in Hindi and English (Hindi is mandatory)
Preferred qualifications :
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- You should be able to work on a flexible schedule (including weekend shift)
Responsibility:
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
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| Hyderabad | 2021 Batch | MCA |
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| Gurgaon | 2025 Batch | BS/MS |