ICICI Bank Careers 2024 for Banking Officers, ICICI Bank Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in B.E/B.Tech/B.Sc/BCA/B.Com/BBA/MBA Degree. If you are interested, Please apply as soon as possible.
Company Name: ICICI Bank
Role: Banking Officers
Location: Indore
Experience: Freshers
Qualification: B.E/B.Tech/B.Sc/BCA/B.Com/BBA/MBA
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
ICICI Bank Careers 2024
Job Description:
- As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need.
- Phone banking officer is responsible for resolving customer queries over the phone on a day-to-day bases providing efficient service, providing customers with relevant products and service information and cross-selling various banking products to our existing customers over the phone.
- To do so, it is imperative to develop a thorough understanding of the customer””s profile, demographics, banking behaviour and portfolio.
- Hence, this role will also require you to have a flair for identifying sales opportunities and driving revenue, while keeping NPS at the core of your engageme
Good Communication:
- Strong communication (both oral and written) and negotiation skills and ability to articulate own point of view
Customer Service Skills
- Making a customer feel valued by actively listening to customer grievances
Synergize with Team
- Willingness to work with various teams for on-ground support and deliver enablers as required
Proactivity
- Address customer
Responsibility:
Query Resolution:
Handling and resolving customer complaints over the phone in a timely manner
Customized Solution Offering:
Providing customers with relevant products and services to help with their suitable needs.
Behold our values:
Build products that are fair to the customer and fair to the bank
Providing 360 degree banking:
Offer products based on customer needs while collaborating with other teams in the bank for suitable product offerings
Training:
Support bank broad training efforts to improve staff knowledge as well as continuously enhance referral results and cross selling
Adherence to compliance:
Being compliant with information security norms and quality process norms
How To Apply For ICICI Bank Careers 2024?
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| Jobs By Location | Jobs By Batch | Jobs By Degree |
|---|---|---|
| Pune | Work From Home | BE/B.Tech |
| Bangalore | Off Campus Drive | ME/M.Tech |
| Chennai | 2020 Batch | BSC |
| Hyderabad | 2021 Batch | MCA |
| Mumbai | 2022 Batch | BCA |
| Delhi | 2023 Batch | BCOM/BBA |
| Noida | 2024 Batch | Any Graduate |
| Gurgaon | 2025 Batch | BS/MS |