Infosys Off Campus Drive 2023 For Technology Support Specialist

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Infosys Off Campus Drive 2023 For its Technology Support Specialist, Infosys Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Any Graduate. If you are interested, Please apply as soon as possible.

Company Name: Infosys

Role:Technology Support Specialist

Location: Bangalore

Experience: Freshers

Qualification: Any Graduate

Batch: Any BAtch

Job Type: Full Time

Salary: Best in Industry

Infosys Off Campus Drive 2023

Job Description:

  • The Technical Help Desk Support (L1) is responsible for providing first-level technical support to our US-based clients.
  • This includes answering phone calls, emails, and chat messages, as well as providing remote troubleshooting assistance.
  • The ideal candidate will have strong technical skills and be able to communicate effectively with customers.

Responsibility:

  • Answer phone calls, emails, and chat messages from clients regarding technical issues.
  • Troubleshoot software and hardware problems.
  • Escalate complex issues to the appropriate team members.
  • Document all customer interactions in the ticketing system.
  • Stay up to date on the latest technical developments.
  • Provide excellent customer service.

How To Apply For Infosys Off Campus Drive 2023?

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