Kyndryl Off Campus Drive 2024 for its Customer Service Representative – Technical Support, Kyndryl Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Any Degree. If you are interested, Please apply as soon as possible.
Company Name: Kyndryl
Role: Customer Service Representative – Technical Support
Location: Gurgaon
Experience: Freshers(0-1)
Qualification: Any Degree
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
Kyndryl Off Campus Drive 2024
Job Description:
- Proficient to ensure customer issues are resolved in the most timely and effective manner possible.
- Freshers are also considered.
- Demonstrable ability to handle various tasks or projects with changing priorities.
- Experience to utilize available time efficiently to achieve effective and efficient results.
- Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
- Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
- Ability to identify basic hardware parts and aware of basic hardware concepts.
- Experience in user level familiarity with at least one e-mail client – Outlook, Notes etc.
- Questioning skills /probing skills, as relevant to the issue and level of the caller.
- Find opportunity and implement process improvements
- Ability to empathize and work with customers in real-time to resolve issues.
- Willing to work in Night Shifts / Rotational Shifts.
Requirements:
- 0 – 1 year of experience in
- Knowledge of Windows
- Support help desk knowledge
- Troubleshooting and problem-solving skills
- Customer support knowledge
- Active listener with flexibility to modify approach and adapt to customer needs
How To Apply For Kyndryl Off Campus Drive 2024?
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