SAP Recruitment 2024 for its Support Engineer, SAP Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Bachelors Degree or euivalent tertiary study. If you are interested, Please apply as soon as possible.
Company Name: SAP
Role: Support Engineer
Location: Bangalore
Experience: Freshers(0-3)
Qualification: Bachelors Degree or equivalent tertiary study
Batch: Any Batch
Job Type: Full Time
Salary: RS.13.3LPA(Expected)
SAP Recruitment 2024
Job Description:
As an integral part of the SAP Cloud Success Services strategy, Premium Engagement (PE) business led by Technical Quality Managers (TQM) is strategic advisory for primarily the largest SAP customers, bringing SAP’s innovations, realizing and accelerating adoption and consumption of SAP Solutions across hybrid and cloud landscapes, and delivering on promises and expected outcomes. Premium Engagement offerings have a critical role to play in driving customer success and the success of the APJ Cloud Success Services organization.
Requirements:
- Bachelor’s degree, or equivalent tertiary study
- 0-3 years’ work experience with customer facing roles.
- Team player with ability to work independently and take ownership of assigned tasks.
- Good listener with excellent communication skills, empathetic, collaborative
- Resourceful self-starters with strong interpersonal skills who are eager learners.
- Interested in technology, innovation, and how digital platforms can solve business challenges.
- Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure.
Potential Skills a successful candidate can achieve being full-time Technical Quality Manager:
- Strong customer engagement skills and developing into a Trusted Advisor within a large, enterprise client.
- Service delivery understanding and value-management mindset, with focus on project-managing PE services delivery as TQM: resourcing, staffing, scope management, risk and issues management, escalation management.
- Understanding an overall enterprise architecture across private cloud, SaaS, and on-premise solutions including integration
- Business acumen and business understanding: ACV (annual contract value) contract renewal, solutioning, procurement, customer retention, managing P&L on contract level.
- Working as a core member of a virtual account team and orchestrating cross-account internal governance.
- Analysis of customer situation and requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
- Engagement governance, executive reporting & presentations
- Gain experience in design, implementation, and change management projects.
- Facilitation, negotiation, and de-escalation skills
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