Opening 20 | Wipro Careers 2024 for IT Service Desk(Desktop Support)

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Wipro Careers 2024 for its IT Service Desk(Desktop Support), Wipro Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Any Graduate. If you are interested, Please apply as soon as possible.

Company Name: Wipro

Role: IT Service Desk (Desktop Support)

Location: Pune

Experience: Freshers(0-1)

Qualification: Any Graduate

Batch: Any Batch

Job Type: Full Time

Salary: Best in Industry

Wipro Careers 2024

Job Description:

  • Role – IT Service Desk (desktop/ system support)
  • Location – Pune, Hinjewadi, Phase II
  • Shift Timing- 24*7 rotational shift (rotational week offs)
  • Required Experience : 0-1yr.


  • Graduation mandatory
  • Freshers candidates can apply .
  • Candidates comfortable with night shift can only apply.
  • Candidate should have excellent communication.
  • Good Knowledge of Laptop/Desktop troubleshooting.
  • Knowledge about VPN/ Windows OS/O365/Active Directory.


  • As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
  • Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
  • Identify and escalate tickets requiring urgent attention and action
  • Log all contacts and document all the activities and results accurately and completely within the incident management tool
  • Deal with and resolve helpdesk requests
  • Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner
  • To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles
  • Open to working in a 24×7 environment with rotating shifts and rotating weeks off

How To Apply For Wipro Careers 2024?

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