Wipro Recruitment 2024 for its System Engineer, Wipro Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Bachelors/Masters Degree. If you are interested, Please apply as soon as possible.
Company Name: Wipro
Role: System Engineer
Location: Bangalore
Experience: Freshers
Qualification: Bachelors/Masters Degree
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
Wipro Recruitment 2024
Job Description:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
How To Apply For Wipro Recruitment 2024?
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Fill the details with the information provided.
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| Jobs By Location | Jobs By Batch | Jobs By Degree |
|---|---|---|
| Pune | Work From Home | BE/B.Tech |
| Bangalore | Off Campus Drive | ME/M.Tech |
| Chennai | 2020 Batch | BSC |
| Hyderabad | 2021 Batch | MCA |
| Mumbai | 2022 Batch | BCA |
| Delhi | 2023 Batch | BCOM/BBA |
| Noida | 2024 Batch | Any Graduate |
| Gurgaon | 2025 Batch | BS/MS |