Amazon Is Hiring 2024 for its Customer KYC Support, Amazon Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Graduation/10 + 2 in any specialization . If you are interested, Please apply as soon as possible.
Company Name: Amazon
Role: Customer KYC Support
Qualification: Graduation/10 +2 in any specialization
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
Amazon Is Hiring 2024
- This role is ideal for a candidate looking for an experience with an exciting, dynamic company.
- The candidate will be responsible to carry out Know-Your-Customer verification process of the customer through video calls.
- The candidate will be required to perform due diligence checks & review KYC documentation of customer as per the RBI guidelines, and ensure customer data is stored in the system appropriately.
- The role requires the candidate to understand and adhere to SOPs defined for video calls while maintaining service level.
- We are looking for individual with good attention to detail and who is consistent, systematic, accurate and credible while performing duties.
- The candidate should have good communication skills and should be willing to work in shifts.
- Graduation/10 +2 in any specialization from a recognized university.
- Excellent communication skills (written and verbal) in English language.
- Ability to communicate correctly and clearly with all customers
- Good comprehension skills – ability to clearly understand and state the issues customers present
- Ability to concentrate – follow customer’s issues without distraction to resolution
- Work successfully in a team environment as well as independently
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
- Excellent typing skills
- Demonstrates an ability to successfully navigate websites
- Self-disciplined, detail oriented and willing to work in night shifts
- Team player, flexible per business requirement, ability to quickly learn & successfully adapt in dynamic environment
- Effectively communicate in a clear and professional manner at all times
- Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
- Effectively manage sensitive cases by reporting up the escalation matrix
- Demonstrate excellent time-management skills
- Maintains or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements
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