Zycus Walk-in Drive 2024 | Zycus Hiring drive 2024 for the BE/MBA candidates. The role is Product Technical Analyst and BE/ MBA candidates can apply for this walkin drive. freshers candidates are preffered for this walkin drive.
Company Name: Zycus
Role: Product Technical Analyst
Location: Mumbai
Experience: Freshers
Qualification: BE/ MBA
Batch: 2022 -2023
Date: 20th Jan 2024
Salary: Rs. 5 LPA
Zycus Walk-in Drive 2024
Zycus is looking to hire BE / MBA 2022 – 23 graduates as Product Technical Analyst and is organizing a Walk-In drive on 20th January 2024 at our office in Mumbai, Seepz, Andheri East.
In this role, you will be part of a Global Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.
As a Product Technical Analyst at Zycus, you will:
- Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
- Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
- Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
- Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.
Job Requirement
- Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT/Sustainability/Environmental Sciences/Civil/Telecommunication/Electrical/AI ML/Data Science/IOT
- Experience Level: 0-1 years
- Strong written and verbal communication skills
- Willingness to work 24*7 shifts .
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
- Ability to collaborate with various internal and external stakeholders
- Ability to learn, execute and excel. Multitask and work with priorities
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